Some of Isimio’s processes are meant to run on a regular basis in the background. To ensure this happens, you will need to set up some scheduled Apex classes. This is done through Setup -> Apex Classes -> Schedule Classes.
The following classes should run every day:
- InsightThinker is used to create resource profiles in the background that are used as part of the matching algorithm
- RecurScheduler is used to refresh recurring records in the future, and create new events
We recommend scheduling these classes to run every day at 01:00, between the installation date and the year 2099.